Follow

Print Agent Fix (7/12/2016)

How to fix the Print Agent

1. Open the Print Agent (If it's not open already).

Method 1: If it's running but not open.

Method 2: If it's not running (The Print Agent needs to be running for GSS printing to work).

3. Go into the "Setting" tab and click on the "Data Folder" button.

4. Delete all files in the folder.

5. Go into the "Sign In" tab and login with your GoSweetSpot login details.

Note: If you have forgotten your GoSweetSpot login you can update your login password here by clicking on your username and typing a new password in the "Set New Password" field and clicking on the "Save User" button at the bottom of the page.

6. Click Save.

7. The Print Agent will restart, Re-add your printer into the Print Agent and Save again in the "Site" tab just like before.

8. Set your label printer in GoSweetSpot > Administration > Preferences & Settings > Printing to the printer your just created.

9. At the bottom of you page, click on the Save button.

10. Everything should now be fixed and ready to go.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request Last updated:

Comments

Powered by Zendesk